In accordance with international regulations and guidelines, we regret to inform you that we cannot accept the return of any medication once it has been dispatched. This policy is in place to ensure the safety and integrity of our products. Once a medication leaves our facility, we are unable to guarantee its storage conditions and prevent potential contamination or tampering. Therefore, for the health and safety of our customers, we strictly adhere to this policy. We encourage you to carefully review your order before making a purchase to ensure that you select the correct medication for your needs.
We regret to inform you that once payment has been made for your order, we are unable to offer refunds. This policy is in place to ensure fair and efficient operations. However, we understand that circumstances may change, and if no payment has been received within 7 days after placing your order, it will automatically be cancelled. We recommend that you carefully review your order before making a payment to ensure accuracy and compliance with your needs. Please feel free to reach out to our customer support team if you have any questions or require further assistance regarding your order.
In the unfortunate event of a lost or damaged order, we are here to assist you. We kindly ask our customers to completely inspect their package upon receipt or within 7 days of the estimated time of arrival (ETA). In the case of damage or loss, please promptly notify us with photographic evidence. We request clear pictures displaying the package, tracking number, and the contents of the package as proof for claims processing.
This information allows us to investigate and take the appropriate steps to resolve the issue. Our dedicated customer support team is available to assist you throughout this process, ensuring your satisfaction and resolving any concerns you may have.
The safe disposal of medication is crucial to protect both individuals and the environment. When it comes to disposing of medications, it's important to follow proper guidelines. One option is to utilize medication take-back programs offered by local pharmacies or law enforcement agencies. These programs ensure safe and secure disposal.
If such programs are not available, it is recommended to mix the medication with undesirable substances like coffee grounds or kitty litter and seal it in a container before throwing it away in your household trash. Do not flush medications down the toilet or sink, as it can contaminate water sources.
At sleepstationuk.com we understand the importance of providing convenient and accessible customer support. To ensure that your concerns and inquiries are addressed promptly, our support team is available through various channels. You can reach out to us via email, where you can detail your questions or issues and expect a timely response. Alternatively, our live chat feature offers real-time assistance, allowing you to chat with a knowledgeable representative directly on our website.
For more immediate assistance, we also provide telephone support, where you can speak to a customer service agent who will be happy to assist you.